The rules for refunds of paid congestion charges as set out in the Scheme Order are the same whatever payment method is used. Refunds are only available for unused future days of monthly (20 day) and annual (252 day) charges. Refunds are not available for any part of daily or weekly (5 day) charges.
What happens if you accidentally go into the congestion zone?
They don’t care if you strayed in, because once the the zone, you’ll have to pay and knowing that, you may as well drive around in it where you want.
Can I check if I entered the Congestion Charge zone?
How do I know if I’ve entered the congestion charge zone? The congestion charge zone is signposted as you enter with a white ‘C’ in a red circle. This will be displayed on signposts and on road markings.
What happens if I pay ULEZ by mistake?
We may issue a Penalty Charge Notice (PCN) if you drive within the Ultra Low Emission Zone (ULEZ) without meeting emissions standards or paying the appropriate daily charge. You may be issued with a PCN if: Your vehicle does not meet ULEZ emissions standards and you are not exempt or registered for a 100% discount.
How much is the fine for the Congestion Charge?
Penalties for not paying the Congestion Charge
Drivers who don’t pay the Congestion Charge within three days of travel will be sent a Penalty Charge Notice (PCN) for £160. If the PCN is paid within 14 days, the fee is £80. You must pay the charge within 28 days or challenge the PCN.
Can I get a refund if I pay the Congestion Charge by mistake?
Answer for Refunds on congestion charge payments
Refunds are only available for unused future days of monthly (20 day) and annual (252 day) charges. Refunds are not available for any part of daily or weekly (5 day) charges.
Can I get a refund on paying the Congestion Charge?
You can request a refund on monthly or annual charges either for the full amount or for any unused days in the future. You can only request a refund on a weekly charge on or before the charge start date. We don’t refund daily charges or charges for dates in the past.
How do I know if I drove in the Congestion Charge?
How do I know if I drove in the congestion zone? You can check the congestion charge zone on the TFL website and this will inform you if you need to pay. The congestion zones themselves work by using cameras to capture the registration plates of those driving there.
Can you pay Congestion Charge after entering the zone?
You only need to pay once, no matter how many times you drive in and out of the Congestion Charge zone on the same day. You can pay in advance, on the day of travel or by midnight of the third day after travel.
How are congestion charges monitored?
All roads around the perimeter of the zone are monitored by Automatic Number Plate Recognition (ANPR) cameras. There is an interactive map of the Congestion Charge zone.
Where are the ULEZ cameras?
Drivers need to understand that ULEZ cameras are located at the entrances and exits of the Ultra-Low Emission Zone in London. If you’re driving a vehicle that doesn’t meet the ULEZ standards, you’ll need to pay a daily charge.
Can I pay ULEZ a day after?
London road user charging
If you do need to pay, charging days run from midnight to midnight, every day of the year (except Christmas Day). You can pay by midnight on the third day following the journey or up to 90 days in advance.
How do I get out of paying ULEZ fine?
How do I appeal a ULEZ fine? If you receive a PCN, you have to pay £160 within 28 days of it being issued (though this is reduced to £80 if you pay within 14 days). If you want to challenge a PCN because you believe it’s been issued unfairly, you have 28 days from the date of issue to appeal it.
Will I be charged if I enter congestion area before 7am and leave after 7am?
What time does the Congestion Charge end? The Congestion Charge operates 7am-10pm every day except for Christmas day. That means you can travel through the zone before 7am or after 10pm without paying the charge. The ULEZ may still apply, though.
What happens if you forget to pay clean air zone?
You must pay the charge by 11:59pm on the sixth day after driving into the zone. You can pay up to 6 days before you travel. If you do not pay the charge in this time, you may get a penalty charge notice ( PCN ). The maximum payment that can be made in a single transaction is £5,000.
Do I have to pay Congestion Charge if I don’t drive?
The charges only need to be paid if you drive your vehicle within the zone. Parked vehicles are not subject to any charges. As well as ULEZ and LEZ charges, you may also need to pay the Congestion Charge. The Congestion Charge operates 07:00-18:00 Mon-Fri, 12:00-18:00 Sat-Sun and bank holidays.
How do I claim my TFL refund?
Claim a refund online
If the delay happened in the last 28 days and you were delayed for 30 minutes or more, you can claim a refund with contactless and Oyster account. Or create an account. If you’re claiming a refund for a delay on the Elizabeth line and can’t see your station in the list, call us on 0343 222 1234.
Can I challenge a Congestion Charge PCN?
If you think the PCN has been issued incorrectly, you can challenge it by making a representation online or in writing.
Is Congestion Charge free after 7pm?
The Congestion Charge is a £15 daily charge if you drive within the Congestion Charge zone 7:00-18:00 Monday-Friday and 12:00-18:00 Sat-Sun and bank holidays. No charge between Christmas Day and New Year’s Day bank Holiday (inclusive). The easiest way to pay is by setting up Auto Pay.
What does a Congestion Charge camera look like?
A black and white camera takes a close-up image of the vehicle number plate, with a colour camera taking a wider ‘contextual’ image of the relevant vehicle. All our cameras have an integrated Automatic Number Plate Recognition (ANPR) computer system.
How many Congestion Charge cameras are there?
There are 400 camera positions throughout the congestion charging zone, of which approx. 180 are on the inner ring road. Up to seven cameras are mounted at each position on eight metre poles to enable them to read number plates in bumper-to-bumper traffic. In addition to this, there are mobile patrols within the zone.