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Who is in charge of Birmingham City Council?
Deborah Cadman OBE, Chief Executive
Prior to her appointment at Birmingham City Council, Deborah was Chief Executive of the West Midlands Combined Authority.
Do councils respond to complaints?
The law says that we have to give the council or care provider a reasonable chance to consider your complaint and respond. It is usually reasonable to allow up to 12 weeks for a full response to the complaint.
Who is the head of planning Birmingham City Council?
Councillor Martin Brooks – Chair.
How do I complain about my local Councillor?
If you believe that a councillor has failed to observe the code of conduct, you may report them to the council’s Standards Committee, using the councillor complaint form. You should only use this procedure where you believe that a councillor is in breach of the code of conduct.
Can I sue Birmingham City Council?
Whatever the circumstances of your public place incident, you could sue your local council providing you can prove that their negligence was responsible for your suffering.
Who heads a city council?
mayor
mayor, in modern usage, the head of a municipal government. As such, the mayor is almost invariably the chairman of the municipal council and of the council executive committee.
Is there an Ombudsman for local councils?
the Local Government and Social Care Ombudsman investigates complaints about local councils, care homes and some other organisations providing local public services.
How do you escalate a complaint?
How to escalate a customer complaint
- Complain without delay, preferably in person. When it comes to customer service, there’s no time like the present.
- Research their complaints process.
- Give them a call.
- Leave a review.
- Take to social media.
- Consider escalating internally.
- Get the law on your side.
Can I take legal action against my local council?
If you’ve experienced unlawful discrimination by a public authority, like the police or local authority, you may be able to take legal action under the Equality Act.
What does the planning ombudsman do?
Can the Ombudsman help me? Yes. We usually investigate complaints where the evidence suggests there has been a significant breach of planning control that directly affects you and where your complaint is about the way the council has dealt with, or failed to deal with, the matter.
What does a council planning officer do?
Work in connection with the preparation, implementation and monitoring of local planning projects, projects within the Local Development Scheme, supplementary planning documents, design guidance and any other policy documents that may arise.
Who does the director of planning report to?
The department is supervised by the Director of Planning who reports to the Secretary/Manager.
Who are councils accountable?
As a result, local authorities are part of the accountability system under which the Department for Communities and Local Government is accountable to Parliament. Local councils are made up of councillors who are voted for by the public in local elections. They are supported by permanent council staff.
What powers does a local councillor have?
The role of a councillor
- respond to their queries and investigate their concerns (casework)
- communicate council decisions that affect them.
- know your patch and be aware of any problems.
- know and work with representatives of local organisations, interest groups and businesses.
- represent their views at council meetings.
What happens if a councillor breaches code of conduct?
If they are found to have breached the Code’s rules, the Standards Commission can: • censure them (give them a formal warning); • suspend them from some of their duties as a councillor for a period of time; or • in serious cases, disqualify them from being a councillor.
How do I claim compensation from Birmingham City Council?
If you want to claim compensation from the council, complete the claim form. We must receive your form within 28 days of the damage taking place or from the time you noticed it. To support your claim you should take photographs of the damage if possible, and keep any damaged items that you are claiming for.
How much can you sue the council for?
All liability claims up to a value of £375,000.00 are handled internally. If the value of a claim is more than that then it may be sent to an external company to deal with on our behalf.
Can I claim compensation from my local council?
If it is found that your local council were responsible for your claim due to negligence then you can make a council accident claim. Advice can help you to make that claim with the aim to successfully win the compensation you deserve. Please feel free to call us on 0161 696 9685 to find out more.
What are the responsibilities of council members?
The role of a council member
- Providing leadership and guidance to the community.
- Facilitating communication between the community and the council.
- Determining policy.
- Planning for the future.
- Managing assets.
- Governing finances.
- Reviewing policy.
- Attending meetings.
Who has the main responsibility for running a local government under a council-manager system?
ceremonial mayor
In council-manager cities, a ceremonial mayor presides at council meetings and is recognized as the head of the city for ceremonial purposes but has no regular administrative duties. The mayor is generally selected by the city council (see RCW 35A.