Children’s Social Care in Derby and Derbyshire
- Urgent referrals (by Initial Response Team) during normal working days between 9 am and 5 pm on 01332 641172.
- At all other times concerns can be discussed with Careline who can be contacted on 01332 956606.
How do I complain about my child’s Social Services UK?
Help to complain
If you’re a child in care, a child in need or a care leaver, your local council must offer you help to find an advocate who will help you to make your complaint. Meic, is an information, advice and support helpline for children and young people under 25.
Adult care complaints and praise
- fill in the Putting People First leaflet attached to this page.
- email: [email protected].
- call the complaints administrator, tel: 01629 532236.
- write to us at:
- contact your county councillor.
Simon Stevens – Director of Adult Social Care – Derbyshire County Council | LinkedIn.
What is meant by child safeguarding?
Safeguarding means: protecting children from abuse and maltreatment. preventing harm to children’s health or development. ensuring children grow up with the provision of safe and effective care. taking action to enable all children and young people to have the best outcomes.
You can contact the Local Government Ombudsman at any time about your complaint. They will usually want to see the complaint go through all three stages before they get involved. They will decide if they think we should take any further action once they have considered your complaint.
Can I sue social services for distress and other types of damage? Yes, you can sue social services for distress and potentially other damages too. As well as the figure that’s awarded for your psychological distress (which is known as non-material damages), you may also be eligible to receive material damages too.
Reporting someone to social services is nothing to fear. The individual you report will never know that you are the one who made the call. Further, social services will not take any action against the person you report if they find no evidence of abuse or neglect.
As soon as a child is subject to Section 47 CP enquiries, a single assessment should be started. Although there are 45 working days to complete an assessment, Section 47 CP enquiries will need to progress within a timescale that is commensurate with the identified safeguarding needs of the child.
If you have experienced or seen poor care, you have a right to complain to the organisation that provided or paid for the care. By law, all health and social care services must have a procedure for dealing efficiently with complaints. The way you make a complaint depends on the type of service.
Robert South, Director of Children’s Social Care.
The Rt Hon Steve Barclay MP
Steve Barclay was appointed Secretary of State for Health and Social Care on 25 October 2022. He previously held the same role between 5 July 2022 and 6 September 2022.
Amanda Rishworth was appointed as minister on 1 June 2022, following the Australian federal election in 2022.
What are the 5 main safeguarding issues?
What are Safeguarding Issues? Examples of safeguarding issues include bullying, radicalisation, sexual exploitation, grooming, allegations against staff, incidents of self-harm, forced marriage, and FGM. These are the main incidents you are likely to come across, however, there may be others.
What are the 5 P’s of safeguarding?
The Five key principles are known as the 5 P’s:
- Prevention.
- Paramountcy.
- Partnership.
- Protection.
- Parental Responsibility.
What are the 7 golden rules of safeguarding?
Necessary, proportionate, relevant, adequate, accurate, timely and secure: ensure that the information you share is necessary for the purpose for which you are sharing it, is shared only with those individuals who need to have it, is accurate and up- to-date, is shared in a timely fashion, and is shared securely (see
What is neglect? Neglect is the ongoing failure to meet a child’s basic needs and the most common form of child abuse2. A child might be left hungry or dirty, or without proper clothing, shelter, supervision or health care. This can put children and young people in danger.
Complain to the Local Government Ombudsman
The LGO investigates complaints where the council may have made the decision in the wrong way. They can recommend what the council can do to make up for their decision. You can find more information about this on the LGO website.
Social workers should not practice, condone, facilitate, or collaborate with any form of discrimination on the basis of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, immigration status, or mental or physical disability.
What are the 4 types of child neglect?
Answer
- Physical Neglect. The failure to provide necessary food, clothing, and shelter; inappropriate or lack of supervision.
- Medical Neglect. The failure to provide necessary medical or mental health treatment.
- Educational Neglect.
- Emotional Neglect.
A social worker or a police official may remove a child from their home and place the child in temporary safe care without a court order. However, there must be reasonable grounds for believing that the child is in need of care and protection, is in immediate danger, and needs immediate emergency protection.