South Devon Healthcare NHS Foundation Trust runs Torbay Hospital and has a reputation for innovation: • one of 5 national centres designated by the Department of Health as an “NHS flagship”.
How do you make a complaint about Torbay Hospital?
Contact us
- Torbay Hospital Switchboard: 0300 456 8000 (local rate) or 01803 614567.
- Community Customer Services Centre: 01803 219700.
- Patient Advice and Liaison Service (PALS): 01803 655838 or 0800 028 2037 (24 hour freephone number)
How many employees does Torbay Hospital have?
View our organisational chart. We have been an authorised NHS Foundation Trust since 2007 and have over 12,000 public members, including 6,000 staff members. To find out about becoming a member please visit our membership pages.
How many beds are in Torbay Hospital?
The Trust catchment area extends to 300 square miles and the Trust manages the District General Hospital in Torquay (Torbay Hospital) with around 500 acute beds, and the area’s 9 community hospital which have approximately 180 in-patient beds and are managed by the PCT’s.
How many ICU beds does Torbay Hospital have?
14-bed
The long awaited £15m project has delivered a brand new, state-of-the-art, 14-bed intensive care unit (ICU) that has all the latest technology and equipment required to provide a modern, patient focused environment.
Who is the CEO of Torbay Hospital?
Jon Scott is responsible for developing, implementing and ongoing oversight of health and social care delivery for our Torbay and South Devon population. He is also responsible for overseeing our health and safety and security management functions.
What is the most common complaints in a hospitals?
Studies have found that the vast majority of hospital patient complaints are related to the customer service they receive, specifically in the areas of:
- Staff/Patient Communication: 53 percent.
- Long Wait Times: 35 percent.
- Practice Staff Behavior: 12 percent.
- Billing Discrepencies: 2 percent.
What is the biggest hospital in Devon?
Royal Devon and Exeter Hospital (Wonford) is our largest hospital in the Trust, where many of our acute clinical services are based.
Who is the civic mayor of Torbay?
Current Civic Mayor
Councillor Mandy Darling moved to Torbay over 30 years ago when she married Councillor Steve Darling from Torbay, current Leader of Torbay Council. The couple have two boys, who were both educated in Torbay schools and are studying or working in the Bay.
Is Torbay a Tory council?
The last incumbent was Gordon Oliver of the Conservative Party, who served until the role was replaced by a leader and cabinet system in May 2019. Following the 2019 election, Liberal Democrats and Independents agreed to take control with a cabinet of four Liberal Democrats and three Independents.
How deprived is Torbay?
Torbay is the most deprived local authority in the south-west and one in three people in the area live in places that are in the top 20% most deprived in England. It also has the second highest number of “looked after children” in England – only Blackpool is higher.
How busy is Torbay Hospital?
Torbay Hospital is extremely busy and our staff are working hard to care for some very poorly patients. If it’s not an emergency, please visit your local pharmacy, GP or our urgent treatment centre. And if in doubt, call NHS 111.
How deep is the water in Torbay?
The maximum depth is around 10 metres and usually the visibility is somewhere between 4-8m.
What is a Level 3 ICU bed?
Level 3 critical care – patients requiring advanced respiratory support alone or basic respiratory support together with support of at least two organ systems. This level includes all complex patients requiring support for multi-organ failure.
How many operating Theatres does Torbay Hospital have?
“We have been making progress this year with reducing our waiting times for planned surgery. However, earlier this month, following a detailed inspection, the decision had to be taken to close two of our 10 operating theatres at Torbay Hospital, due to concerns about the reliability of their air handling units.
How many wards are there in Torbay?
15 wards
Torbay Borough Council currently consists of 36 councillors representing 15 wards, all of 2 or 3 members.
Who is in control of Torbay Council?
The political composition is: Conservative Group: 14. Liberal Democrat Group: 12.
Does Torbay have a mayor?
The post was abolished in 2019 after a referendum held in May 2016.
What CCG is Torbay in?
Devon Clinical Commissioning Group
Devon Clinical Commissioning Group (CCG)
What do you do if you are not happy in hospital care?
While you are in the hospital: If possible, first bring your complaints to your doctor and nurses. Be as specific as you can and ask how your complaint can be resolved. You can also ask to speak to a hospital social worker who can help solve problems and identify resources.
What is the most common error in the hospital?
Communication breakdowns are the most common causes of medical errors. Whether verbal or written, these issues can arise in a medical practice or a healthcare system and can occur between a physician, nurse, healthcare team member, or patient.