Call Uber on the phone Uber has a 24/7 local support line for general customer service: 800-593-7069. However, this number isn’t guaranteed to provide an Uber support representative. Important: In the case of an emergency, riders can call this Critical Safety Response number: 800-285-6172.
How do I talk to someone with Uber?
Just open the “Help” section and select ‘Call Support’ to be connected to our support team via the app.
Can you call Uber on the phone?
Call us, toll-free
Dial 1-833-USE-UBER (1-833-873-8237) from your cell phone to talk to an Uber team member who will help you create an Uber account and request a ride. You will need to call from a cell phone that can receive text messages.
How do I call Uber without the app?
The Uber app is made for use on smartphones. If you don’t have a smartphone, you can still login to your account and request a ride by visiting our mobile website, m.uber.com.
Does Uber have 24/7 customer service?
How to get support. Help with the app is available when you need it, 24 hours a day, 7 days a week. Here are some ways you can get answers and contact Uber for assistance.
Do you need phone number Uber?
You don’t have to supply a phone number when you make an Uber account through the website. So, that means that you don’t need a phone number to use Uber if you only order online. However, not having a phone number to give to Uber means that your driver might have issues contacting you before your pickup.
How do I get help from Uber?
We have a host of information available to current and prospective Uber riders on our help centre at help.uber.com and within the Uber app by using the menu bar. For issues related to a specific trip that was taken, you can first find the trip in question by accessing the “Your Trips” section in the menu bar.
How do I contact Uber to dispute a charge?
Log in to the Uber website at https://www.uber.com.
- Click the “Help” option in the top right corner.
- Locate the “Trip issues and questions” section.
- Click “Review my fare or fees.”
- When prompted, fill in the necessary details for your complaint.
- Submit your complaint to Uber.
How do you complain and get a refund from Uber?
If you’re using the mobile app to request a refund, follow the steps below:
- Open the Uber app.
- Tap the three lines at the top-left corner to access the menu.
- Tap “Your trips.” Ensure “Past” is selected at the top.
- Tap the trip for which you would like to request a refund.
- Tap “I would like a refund.”
Why is Uber taking money out of my account?
At the start of a trip, Uber may place a temporary authorization hold for the upfront price of the trip on your payment method. This will show up as a “pending” charge on your account’s payment method. When the trip completes, this authorization hold is converted to a charge for the final trip price.
How do I stop Uber from charging my card?
You can cancel your membership within the app up to 48 hours prior to the next scheduled payment without being charged.
To do this:
- Tap the profile icon.
- Tap “Uber Pass”
- Scroll and tap “Manage Membership.”
- Select “End Membership” and then “Leave Uber Pass” to cancel your membership.
Why is Uber charging me 24.99 a month?
The expansion of Pass — an Amazon Prime-style subscription service that allows Uber customers to pay a monthly fee for discounted rates for Uber rides, Uber Eats deliveries, and scooter and bike trips — comes at a time when the company is struggling to maintain its financial footing during the coronavirus pandemic and
How do I stop Uber from using my card?
Delete a payment method
- Select “Account” and then “Wallet.”
- Select the card you’d like to delete.
- Tap the three dot icon in the upper-right corner.
- Tap “Delete,” then confirm.
Why does Uber keep trying to charge me?
What looks like an extra trip charge is likely an authorization hold. Authorization holds for the amount of the upfront fare shown in your app may be issued when you request a ride. These temporary holds allow us to protect against fraud from unauthorized card usage and are never charged to your account.
Why did Uber charge me if I didnt ride?
If you didn’t request this ride at all, it’s possible that someone you know could have been logged into your account and may have requested a ride on your account without realizing it.
Does Uber charge your card if you cancel?
You can cancel a trip at any time through the Uber app, but may be charged a cancellation fee if you cancel after you’re matched with your driver. Cancellation fees pay drivers for the time and effort they spend getting to your location.
Can I use Lyft without a phone number?
If you can’t access the phone number on your Lyft account, we can use your email address to help you log in.
Can you request no talking Uber?
With Rider Preferences, Uber Comfort riders can request a quiet ride as well as what temperature (warm, hot, cool, cold) they’d like.
Can you drive Uber without phone mount?
There’s absolutely no way you can rideshare safely without a mount.
Do Uber drivers care if you don’t talk?
Uber offers ‘Quiet Mode’ so you don’t have to talk to the driver, but it’ll cost you extra. Ever put on your AirPods to keep a chatty Uber driver from annoying you during your trip? You may have an option to put them away.