Contact DVSA to report the driver or company. You can do this anonymously or give your details – check what this means before you make your report. You need to give as much information as possible about: who is involved – for example, the driver or company name, or the vehicle registration number (number plate)
How do I report a bad bus driver?
If you see or hear of any inappropriate driver behaviour, you can report it by calling our customer complaint line on 0343 222 4000, emailing [email protected], or filling in theonline complaints form.
How do I report someone to the DVLA anonymously?
If you contact the local police directly, they will pass your report on to the DVLA. They’ll make the report anonymously, so your name will not be attached to it.
How do I complain to the DVLA?
Contact the Chief Executive
You can contact the Chief Executives office using an online form. If after contacting the Chief Executive you still feel unhappy with the way your complaint and case has been handled you can ask the DVLA to refer your complaint to an independent complaints assessor.
How do I complain about a coach company?
You can also tell us by calling 0343 222 1234 (call charges may apply) or select the ‘safety issues and incidents’ option on the form below. For all non-safety critical matters, we aim to respond to you within 10 working days. You cannot use this form for refunds.
Can a bus driver refuse to let you on?
(1) The operator (or a responsible person on its behalf) has the right to refuse entry to, or to remove from a vehicle being used by the operator any passenger or other person who in the opinion of a responsible person is, or appears to be, in breach of any of these Bye-laws.
Are bus drivers liable?
There must be a failure on someone’s part to take reasonable care; generally, the bus driver for whom the bus company is vicariously liable, or some third party vehicle driver. Most of the cases involve moving off before passengers are seated, accelerating away too sharply, or braking too harshly.
When should older adults stop driving?
The time you stop driving should be determined by your performance on the road, not age. But when you get to 85 years of age, it’s time to start preparing for life away from the steering wheel, even if you feel you are fit as a fiddle. It is less safe to continue driving after you turn 85 years.
Who decides if you are fit to drive?
1) DVLA is legally responsible in deciding if someone is fit to drive. 2) As the patients doctor-it is our responsibility that the patient understands that their condition may impair their ability to drive. If a patient cannot make this decision based on competence, e.g. dementia – then you should inform the DVLA.
How do I tell my elderly parent not to drive?
4 tips to convince a senior to stop driving
- Discreetly prepare a list of observations about their driving ability.
- Come up with alternative transportation options.
- Approach the subject respectfully and acknowledge that this is difficult for them.
- Be understanding and give them time to accept the changes.
How do I speak to a human at the DVLA?
If you would like to contact DVLA, you can ring them up at 0300 790 6802. If you’re calling from abroad, please dial +44 844 306 9203. If you would like to know of other ways to contact DVLA, please view the options below.
How long does it take for DVLA to respond to a complaint?
within 10 working days
We aim to respond within 10 working days. You can also contact our Chief Executive’s office. Please do not contact them with general enquiries, or if you have not made a formal complaint yet. If this happens, your complaint or enquiry will be dealt with or answered by the relevant department.
What do you do if DVLA doesn’t answer?
The department should respond to your complaint within two weeks. If they don’t, or you are not satisfied with their response, you can escalate your complaint to the DVLA Customer Complaint Resolution Team (CCRT) via resolver.
Should I complain about a bus driver?
If you have any complaint about buses/bus drivers in London contact Transport for London. If you are dissatisfied with the response contact TravelWatch detailing why you remain unhappy. If you remain dissatisfied contact the Local Government Ombudsman.
What are the nine legal duties of a coach?
- Coaches’ 9 legal Duties.
- Plan the activity properly.
- Provide proper instruction.
- Provide a safe physical environment.
- Provide adequate and proper equipment.
- match your athletes according to size, physical maturity, skill level and experience.
- evaluate athletes for injury and incapacity.
- Supervise the activity closely.
What are the 10 legal duties of a coach?
Contents of The Legal Duties of Coaching
- Duty to Provide Proper Supervision.
- Duty to Provide Proper Instruction.
- Duty to Enforce Rules and Regulations.
- Duty to Warn.
- Duty to Transport.
- Duty to Match Competitors.
- Duty to Provide Safe Equipment and Facilities.
- Duty to Provide Health Care.
Can bus drivers refuse to let you on UK?
The driver can also refuse travel if they deem your behaviour to be unruly. The driver has discretion at all times as to who boards the service.
How long can you drive a bus for without a break?
After 5 hours 30 minutes of driving, the rules state that drivers must take a break of at least 30 minutes or within any period of 8 hours 30 minutes, they must take at least 45 minutes in breaks.
Why can’t you take paint on a bus?
Depots have now confirmed that paint cannot be carried on the buses due to their flammable nature.
What responsibilities do bus drivers have?
If you’re a coach driver, you may also:
- greet passengers and check documents.
- load and unload luggage.
- make announcements during the journey.
- make sure passengers are back on board for return journeys, and after scheduled stops.
- keep the coach clean and do basic vehicle checks.
- record driving hours and report any incidents.
Who is legally responsible for the condition of a minibus?
It is the legal responsibility of the driver to check and ensure that the minibus is in a roadworthy condition prior to driving. All minibuses are required to be MOT Tested from new. If a minibus has 12 passenger seats or less the testing may be conducted at any MOT Testing Station.