Bristol City Council complaints contacts
- Visit Contact Page.
- Email Customer Services on [email protected].
- Call Switchboard on 0117 922 2000.
- Visit Homepage.
- Call Out of hours emergency on 0117 922 2050.
How do I report someone to Bristol City Council?
Other ways to report fraud
- Email [email protected].
- Call 0117 9222470.
Do councils respond to complaints?
The law says that we have to give the council or care provider a reasonable chance to consider your complaint and respond. It is usually reasonable to allow up to 12 weeks for a full response to the complaint.
How do I contact Bristol City Council by email?
Email us with SEND Local Offer ideas or questions at [email protected].
How do I complain about a Neighbour Bristol City Council?
To report a persistent alarm, ring 0117 922 2500. We can investigate noise from: noisy neighbours, like loud music, shouting or DIY at night.
You can: call 999 if a crime is happening now or if someone is in immediate danger. call 101 if it’s not an emergency.
Contact the police to report other ASB, including:
- vandalism.
- aggressive language or threatening behaviour.
- physical attacks.
- drunken behaviour.
- drug taking or dealing.
How do I report an anonymous benefit cheat UK?
You can also report benefit fraud by phone or post.
- National Benefit Fraud Hotline (NBFH) Telephone: 0800 854 440.
- Social Security Scotland. Telephone: 0800 158 2071.
- Spain Benefit Fraud Hotline Telephone: 900 55 44 40. Monday to Friday, 8am to 4pm local time (GMT +2)
- Portugal Benefit Fraud Hotline. Telephone: 800 20 86 38.
How do I make an official complaint?
Put it in writing
It is helpful to put your complaint in writing if you can. If this isn’t something you feel comfortable doing, you could ask a friend, carer, family member or an organisation like Citizens Advice to help you. Make sure to write ‘complaint’ at the top of your letter or email, so there can be no doubt.
What is the procedure for filing complaints?
What is the procedure to file a complaint in the Consumer Court?
- STEP 1: Intimation via Notice:
- STEP 2: Get the Consumer Complaint Drafted:
- STEP 3: Attach Relevant Documents:
- STEP 4: Appropriate Forum:
- STEP 5: Pay Requisite Court Fees:
- STEP 6: Submit an Affidavit:
What is the procedure for complaints?
The Complaints Process
- 1 You notice an issue or problem with your provider.
- 2 Log the complaint with your provider.
- 3 Supply evidence for your complaint.
- 4 Allow your provider enough time to investigate.
- 5 Escalating the complaint to us.
- 6 Supply evidence for your complaint.
How do I start an email to the council?
Email template
- Dear [INSERT NAME]
- My name is [INSERT YOUR NAME] and I live in [INSERT WHERE YOU LIVE], and I am writing to ask you what steps the council is doing to improve the accessibility of the footways, and express my hope that you will be signing up to Transport for All’s ‘Equal Pavements Pledge’.
Who is in charge of Bristol City Council?
Stephen Peacock is the Chief Executive and is responsible for the managerial leadership of the council and all services in the Resources directorate and Growth and Regeneration directorate.
How do I complain about a Neighbour problem?
Complaining about your neighbour
- Keep records.
- Talking to your neighbour.
- Getting help from a mediator.
- If you think it’s anti social behaviour.
- Report the anti social behaviour.
- If you’re unhappy with the council or landlord’s response.
- If you still need help.
What to do if your Neighbours are really loud?
You can report a statutory nuisance to your local council by the same process as making a noise complaint: type your postcode into gov.uk and you will be led to your council’s site with contact information. The council must then serve an abatement notice to the people responsible for the nuisance.
What is classed noise disturbance?
Noise disturbance is by far the most common anti-social behaviour reported to the police, local authorities and housing associations. It could be loud music and parties, lots of banging, construction or DIY in the middle of the night – anything that you consider unreasonable and is affecting your life.
Antisocial behaviour is defined as ‘behaviour by a person which causes, or is likely to cause, harassment, alarm or distress to persons not of the same household as the person‘ (Antisocial Behaviour Act 2003 and Police Reform and Social Responsibility Act 2011 ).
What is antisocial behaviour?
- noise nuisance.
- neighbour disputes.
- verbal abuse.
- threatening behaviour.
- harassment and intimidation.
- vandalism.
- criminal damage.
Antisocial behaviour can include:
- noise.
- shouting, swearing and fighting.
- intimidation of neighbours and others through threats or actual violence.
- harassment, including racial harassment or sectarian aggression.
- verbal abuse.
Can I find out who reported me to benefits?
Unfortunately, there is no simple way of determining who has reported you to the DWP. The DWP does not release this information so as to ensure – as far as possible – the anonymity and safety of those who have come forward to report a potential fraudster.
What is the punishment for benefit cheats?
An administrative penalty is a fixed penalty, and takes the form of a fine which is calculated as a percentage of the benefit overpayment arising from the offence. The percentage is 50%. There is no right of appeal against the penalty, and it is payable in addition to the overpaid benefit.
How do you tell if DWP are watching you?
If the DWP is going to commence a formal investigation against you, they will notify you via post, telephone, or email, depending on what information they have available for you. The vast majority will receive this information via post.