For enquiries relating to housing benefits: 0116 454 1006 (Mon – Fri 9.30am – 3.30pm)
Who is housing officer Leicester?
Kerry Sullivan – Housing Officer at Leicester City Council – Greater Leicester Area | LinkedIn.
How do you get on the Leicester housing list?
Check if you are eligible to apply and if so, submit an online form. If you need to send us some proof documents you can upload them using our online form. Registered and have a live application? Log in to your Housing Online account and bid for properties.
How do I make a complaint to Leicester council?
By emailing [email protected]; By telephone on 0116 454 1000; • By writing to “Comments, Compliments and Complaints, Customer Services, Leicester City Council FREEPOST LE985/33, CITY Hall, 115 Charles Street, Leicester, LE1 1FZ”.
Apply to join the housing register
If you are eligible then you will be able to submit a housing application form online. Once you have a live housing application you will be able to bid for properties on our Leicester HomeChoice choice-based lettings scheme. Properties are advertised every week.
What can housing officers help with?
Assess the needs of people applying for a house. Allocate the empty properties. Do regular inspections to make sure all properties are in a good state of repair. Refer tenants to appropriate sources of advice about benefits and welfare.
What is a housing officer responsible for?
Housing Officers supervise the day-to-day maintenance and management of rented properties that belong to local authorities or housing associations. In this role you’ll be in direct contact with people on a daily basis helping them to resolve any housing problems they may have.
Who is highest priority for council housing?
Applicants who will receive higher priority for housing: People whose current housing has a serious negative impact on their health. People who are living in severely overcrowded housing. People who are homeless as a result of domestic abuse.
What is priority in housing?
Who has a priority need? Children live with you or you’re pregnant. You’re at risk of domestic abuse. You have a health condition or disability. You’re vulnerable for other reasons.
How can I speed up my council house?
How to get a council house quicker
- Be as open and flexible as you can.
- Update the council of changes to circumstances.
- Ensure you’re in the right band.
- Use all your bids.
- Ensure you’re bidding for the correct type of property – by this we mean bidding for the type of property you will be given priority for.
Do councils respond to complaints?
The law says that we have to give the council or care provider a reasonable chance to consider your complaint and respond. It is usually reasonable to allow up to 12 weeks for a full response to the complaint.
What is a Stage 1 complaint?
Stage 1 – Internal Investigation
At Stage 1, the complaint will be investigated by the relevant Service Manager, who will liaise with the officers and contractors for the service. We aim to acknowledge a Stage 1 complaint within two working days of receipt and to provide a written response within 10 working days.
What is a Category 2 complaint?
These complaints are in contrast to those apparent psychological illnesses (e.g., a consumer finds a foreign object in a product and becomes ill because of its repulsiveness). Such psychosomatic illness complaints will be placed in category 2.
Does NHS help with housing?
You’re eligible to rent our key worker housing if: You’re in a permanent clinical role in the NHS (except as a doctor or dentist) or you work in another public sector role that qualifies for key worker housing.
Households in social housing with a total income of more than £40,000 in London and over £30,000 elsewhere, will pay a rent at market or near market levels. This will put an end to the situation where higher-income social tenants benefit from taxpayer-funded subsidies of up to £3,500 per year.
How do I get housing assistance UK?
Help from your council if you’re homeless or at risk of homelessness. Get help and advice from the local council if you’re homeless or about to lose your home. Enter a postcode in England or Wales where you have a local connection. This might be where you’ve lived recently, have close family or work.
Can your housing officer help you move?
Your council or housing association could offer to move you quickly if it is very urgent. For example: domestic abuse. violence, harassment or intimidation.
Can a housing officer evict you?
The housing association can ask the court to evict you for: any amount of rent arrears. regularly paying your rent late.
Why do housing officers do home visits?
The visit gives you the chance to talk about any issues you have with your home or neighbourhood. They also give you a chance to: get help and advice with your tenancy, for example you might learn about services we provide.
What does a housing officer do for homeless?
To manage a caseload of housing advice cases with the aim of preventing homelessness or securing other options to meet client’s housing needs. Including home visits to negotiate with private landlords etc with a view to maintaining clients in their home either long term or until another option can be secured.
What does Mom housing officer do?
As an MOM Housing Officer, you will engage dormitory operators, foreign workers and employers on a regular basis. You will understand the operations of dormitories and work with dormitory operators to diagnose management gaps and put in place measures to raise standards.