You can phone us 24 hours a day on 0191 278 7878 for some services.
How do I make a complaint to Newcastle council?
Speak to Complaints Line staff by phoning 0191 278 7878 and asking for ‘Complaints’. You can read our full Corporate Complaints Procedure .
Where is Newcastle City Council based?
Newcastle Civic Centre
| Newcastle City Council | |
|---|---|
| Voting system | First past the post |
| Last election | 5 May 2022 |
| Meeting place | |
| Newcastle Civic Centre, Barras Bridge, Newcastle upon Tyne |
What does Newcastle City Council do?
Newcastle City Council operate many services across the city, including rubbish collection, council tax, parking services, social care, social housing, libraries and leisure services.
How many councils are there in Newcastle?
There are 6 parish councils in Newcastle.
How do I make a complaint?
Here are five simple tips to help you stay calm, be polite and get what you want when you complain in English.
- Start politely.
- Make your request into a question.
- Explain the problem.
- Don’t blame the person you are dealing with.
- Show the you are in the know.
What is a Category 2 complaint?
These complaints are in contrast to those apparent psychological illnesses (e.g., a consumer finds a foreign object in a product and becomes ill because of its repulsiveness). Such psychosomatic illness complaints will be placed in category 2.
Who is the head of Newcastle City Council?
Our chief executive is Pam Smith. Pam joined us as chief executive in January 2022, having been chief executive at Stockport Council since 2017.
How many Chinese live in Newcastle?
Manchester was home to the largest Chinese population, with 3.4% of all Chinese people living there.
| Local authority | Number of Chinese residents | Percentage of Chinese people living there |
|---|---|---|
| Newcastle upon Tyne | 6,037 | 1.5% |
| Nottingham | 5,988 | 1.5% |
| Leeds | 5,933 | 1.5% |
| Westminster | 5,917 | 1.5% |
Who is CEO of Newcastle Council?
Jeremy Bath
The Chief Executive Officer is Jeremy Bath.
Why do Newcastle fans wear tea towels?
The anti-racism group Kick It Out had planned talks with Newcastle after the decision of many fans to wear tea towels to imitate the traditional keffiyeh headdress. The club has responded by urging supporters to refrain from dressing in “culturally inappropriate” clothes so as not to cause offence.
What is Newcastle City Centre called?
City areas
The historic heart of Newcastle is the Grainger Town area. Some of Newcastle upon Tyne’s finest buildings and streets lie within this area of the city centre. Here you’ll find the well-loved Grainger Market, Theatre Royal, Grey Street, Grainger Street and Clayton Street.
What is the life expectancy in Newcastle?
Within the region, male life expectancy at birth is highest in Newcastle (61.0 years), while the highest for females is in Darlington (62.1 years).
What is the average income in Newcastle?
Find out what the average Newcastle salary is
The average newcastle salary in the United Kingdom is £35,000 per year or £17.95 per hour. Entry level positions start at £26,559 per year while most experienced workers make up to £51,052 per year.
What suburbs are in Newcastle council?
The City of Newcastle encompasses the suburbs and localities of Adamstown, Adamstown Heights (part), Bar Beach, Beresfield, Birmingham Gardens, Black Hill (part), Broadmeadow, Callaghan, Carrington, Cooks Hill, Elermore Vale, Fletcher, Fullerton Cove, Georgetown, Hamilton, Hamilton East, Hamilton North, Hamilton South,
Which county does Newcastle belong to?
England
Newcastle upon Tyne, city and metropolitan borough, metropolitan county of Tyne and Wear, historic county of Northumberland, northeastern England. It lies on the north bank of the River Tyne 8 miles (13 km) from the North Sea.
What are the most common complaints?
10 common customer complaints
- Product is out of stock.
- Broken/defective product.
- Product doesn’t meet expectations.
- Preferred payment not accepted.
- Long hold times.
- Disinterested customer service.
- Having to restate the issue.
- Issue not resolved on first call.
What are grounds for complaint?
Six Reasons Why You Should File Consumer Complaints
- The basic rights which every consumer possess and are statutorily provided by the Consumer Protection Act, 1986 are –
- Unfair trade practices.
- Food adulteration.
- Short weights and measures.
- Misleading information.
- Not keeping promises.
- Poor customer service.
How do you make a strong complaint?
Tips for writing a successful complaint letter
- Structure.
- Address the letter to a real person.
- Be honest and straightforward.
- Maintain a firm but respectful tone, and avoid aggressive, accusing language.
- Include your contact information.
- Tell them what you want.
- Do not threaten action.
- Keep copies and records.
What are the 4 types of complaints?
When customers are dissatisfied with the service you’re providing, they will be one of four kinds of complainers: aggressive, expressive, passive or constructive.
What are the 5 categories of complaints?
5 of the Most Common Types of Customer Complaints, and How to Handle Them
- The Meek Customer.
- The Aggressive Customer.
- The High Roller Customer.
- The Rip-Off Customer.
- The Chronic Complainer Customer.