How Do I Make A Complaint To Basildon Council?

Basildon Borough Council complaints contacts

1. Visit Contact Page.
2. Call Main switchboard on 01268 533 333.
3. Visit Homepage.
4. Call Out of hours emergency on 01268 286 622.

How do I complain about Basildon Council?

The Local Government Ombudsman

1. Online: Local Government Ombudsman – you can find lots more detailed information and guides for making your complaint, as well as an online complaint form.
2. Telephone: 0300 061 0614 or 0845 602 1983 (Including textphone users using Typetalk)

How do I speak to someone at Basildon Council?

Call Customer Services

1. 24 Hour Payment Line: 0330 0884 754.
2. Text Relay – Text: 18001 Telephone: 01268 533 333.

How do I register a complaint in the UK?

If you wish to report a crime you should contact your local police force on 101. You can also make a report to Crimestoppers online or by calling 0800 555 111.

How do I complain about my local Councillor UK?

Make a complaint

1. Complain to the council service provider.
2. If you’re still not happy, complain to your council’s complaints officer.
3. If this doesn’t resolve the issue, you may be able to get the Local Government Ombudsman to look into it.

How do I make a complaint to the head office?

Basic rules

1. keep your letter to the point. You need to give enough detail for your employer to be able to investigate your complaint properly.
2. keep to the facts.
3. never use abusive or offensive language.
4. explain how you felt about the behaviour you are complaining about but don’t use emotive language.

Who is the leader of Basildon council?

Cllr Andrew Baggott
Cllr Andrew Baggott, Leader of Basildon Council, will be holding open meetings for residents across the borough over the next few months – starting July 2022.
In the news: Council leader to host new series of Q&A events.

How do I speak to someone at Cornwall council?

Our telephone numbers

1. Adult Care and Support – 0300 1234 131.
2. Adult Education – 0300 1231 117.
3. Benefits – 0300 1234 121.
4. Business Regulatory Support – 0300 1234 212 (option 4)
5. Children Schools and Families – 0300 1234 101.
6. Council Tax and Business Rates – 0300 1234 171.
7. Elections – 0300 1231 115.

How do I email Essex County Council?

To pay or query an invoice, email [email protected].

How do I contact spelthorne council?

Telephone 01784 444220 and follow the instructions. Please make sure you have your account or reference number when calling.

What are the three ways of making a complaint?

An effective complaint often has three steps: explaining the problem; stating your feelings; and asking for action. The first step is to explain the problem. To do it effectively, you must use polite, respectful language.

What is the best way to make a complaint?

How to Complain Effectively

1. Focus on feelings, not facts. “The difference comes down to whether you discuss the facts about a situation or your feelings about it,” she says.
2. Talk through what’s frustrating you.
3. Sandwich your complaint.
4. Lead with how you feel.

How do you initiate a complaint?

10 steps to filing a complaint

1. Step 1: Consider filing a complaint.
2. Step 2: Identify the entities causing or contributing to the harm.
3. Step 3: Map the grievance mechanisms that may apply.
4. Step 4: Identify your desired outcomes.
5. Step 5: Choose the appropriate grievance mechanism.
6. Step 6: Prepare for the complaint.

Do councils respond to complaints?

The law says that we have to give the council or care provider a reasonable chance to consider your complaint and respond. It is usually reasonable to allow up to 12 weeks for a full response to the complaint.

Can you make an anonymous complaint to the council?

Whoever you wish to make a complaint to, they will generally be able to guarantee your confidentiality. In fact, local authorities, housing associations and the police are all keen to highlight their commitment to ensuring that any information they receive from the public will be treated in the strictest of confidence.

How do I write a letter of complaint to my councillor?

It can help to break the letter down into three parts: • a beginning that explains why you are writing • a middle section that gives detail and facts • an end section that says what action you expect and when you expect to get a reply. with you.

Where is the best place to file a complaint?

File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.

How do I email a complaint to the office?

Information To Include in Your Letter

1. Give the basics.
2. Tell your story.
3. Tell the company how you want to resolve the problem.
4. Be reasonable.
5. File your complaint.
6. Your Address.
7. Your City, State, Zip Code. [Your email address, if sending by email]
8. Date.

How do you write a strong complaint letter?

Tips for writing a successful complaint letter

1. Structure.
2. Address the letter to a real person.
3. Be honest and straightforward.
4. Maintain a firm but respectful tone, and avoid aggressive, accusing language.
5. Include your contact information.
6. Tell them what you want.
7. Do not threaten action.
8. Keep copies and records.

What is the oldest pub in Basildon?

The Crown at Langdon Hills and the Five Bells at Vange are two of the oldest surviving Public Houses in Basildon.

Is Basildon Tory or Labour?

Profile. Basildon was a (famously) Conservative seat between 1979 and 1997 as the quintessential “Essex man” constituency based on the new town of Basildon. Much of its population has its origins in the East End of London, who as a group traditionally voted for the Labour Party.