Contact details
- Main Telephone: 0800 048 0202.
- Website: britishgas.co.uk.
- Helpline: 0800 111 999.
- Email: [email protected].
How do I speak to a person at British Gas?
Call 0333 202 9532 to contact customer service.
Calling this number will connect you to a British Gas customer service representative that can direct you to the right department. This is a quick way to speak to a customer service representative over the phone.
Is there a free telephone number for British Gas?
The Gas Emergency number is 0800 111 999
If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Services emergency line immediately.
How do I report a problem with British Gas?
Call the Gas Emergency Services on 0800 111 999. If it’s not an emergency, please check out our information below. And whenever possible, refer to the manufacturer’s guide to help you troubleshoot.
Does British Gas have UK call Centres?
The vast majority of calls to British Gas are processed within the UK, and more so than many other energy suppliers. British Gas has headquarters in Windsor, and call centres dotted around the country.
Is 0333 free from British Gas?
We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get ‘inclusive minutes’ with your package, calls to 0330/0333 numbers will be part of these.
Is British Gas a 0333 number?
0333 202 9804. Our team members are available between 9am – 5pm Monday to Friday.
Are 0800 numbers free?
Is there a charge for 0800 numbers? Calls to numbers beginning 0800 and 0808 are free from all landlines and mobiles. Yep, free! However, numbers such as 0844, 0845, 0870 and 0871 are more costly to ring, whether you’re calling from a landline or mobile.
Can I get a 800 number for free?
You can get your own 800 number through the GoDaddy app or opt for another toll free variant such as an 866 number through the GoDaddy Smartline app. In addition to having a selection of 800 numbers, you can also opt to get an 833, 844, 855, 866, 877, or 888 number.
How do I cancel my British Gas contract?
But if you do change your mind, you can complete the appropriate form below and send it back to us using the address at the bottom of the form, email us at [email protected]. You have 14 calendar days from the day after you sign up to your contract or tariff to tell us that you want to cancel.
Who do you call if your boiler isn’t working?
Turn the boiler off and call the emergency gas line on 0800 111 999. And if your pilot light persistently blows out, have a Gas Safe engineer take a look at it. Your boiler won’t fire up.
Why has my gas stopped working?
A gas line can become blocked with dirt or other debris; insects; tree roots; or even water. Alternatively, a gas line can develop a bad dent or kink in the line that blocks the flow of gas through it. The most obvious sign of a natural gas blockage is gas-powered appliances that no longer work properly or at all.
Do British Gas have live chat?
If you have a question about your energy account, our UK-based webchat team can help. We’re available 9am-5pm Mondays to Fridays. To chat with us, you’ll need to log into your online account.
Is British Gas Homecare 24 hour number?
Can I speak to someone if I have a question? You can call us on 0333 202 9668, Monday to Friday 8am – 8pm, Saturday 8am – 2pm. We may record calls to help improve our service to you.
Is 0333 an expensive number to ring?
A call to a 0333 number costs the same cost as a regular call to a landline or mobile home. All numbers begin with 03 being at the same speed as standard fixed network numbers starting with ’01’ or ’02’ loaded.
Is it free to call 0333 numbers from a mobile?
0333 Numbers Are The Same Price to Call as Standard Landlines. The cost of calling an 0300, 0333 or 0345 number doesn’t differ from what you would encounter when calling an 01 or 02 number. The only significant difference between 03xx numbers and 01/02 numbers is the fact that 03 numbers are non-geographic.
Is 0333 a toll free number?
0333 numbers are not the same as 0808 or 0800 numbers which are freephones. Calling 0333 attracts charges just like a call to standard landlines. All numbers starting with 0333 are charged at standard geographic rates even though they are no-geographic.
Is 0330 a free number?
To call an 0330 number from your mobile it will cost you the same as calling a local number that starts with the area codes ’02’ and ’01’. Inside contracted landline minutes it will be free and outside of those you will be charged your providers standard rate.
What do 0333 numbers cost?
Calling an 0333 number from a mobile is the same as calling any other 01 or 02 landline number. The charges will be exactly the same and with the majority of service providers offering tariffs that include monthly minutes as part of their package, you won’t have to pay anything on top of your contract.
Do you get charged for 0300 numbers?
0300 numbers were introduced by Ofcom as an alternative number for organisations, who wish to offer their consumers a single, trusted point of contact. The cost of calling 0300 numbers is the same as calling a standard landline number, be it from a landline or mobile.
Is 0345 a free phone number?
No calls to 0345 numbers are not free. However they tend to be included in call packages as numbers you are able to call without paying extra charges. It is worth checking with your provider to see if these numbers are free to call or if they will charge you for calls to these numbers.