Please call us on 0345 646 0707.
How do I complain about a bus not turning up?
You can also tell us by calling 0343 222 1234 (call charges may apply) or select the ‘safety issues and incidents’ option on the form below. For all non-safety critical matters, we aim to respond to you within 10 working days.
Can you buy tickets on the bus in Bristol?
You can buy tickets in the app, or directly on the bus from the driver on all buses. Many buses will also accept contactless payment. 2-Trip – Like a return ticket, but you don’t have to take your second trip on the same service.
Where does the number 1 bus go Bristol?
1 (First Bristol, Bath & the West)
The first stop of the 1 bus route is Bus Station, Cribbs Causeway and the last stop is Whitmore Avenue, Broom Hill. 1 (Broom Hill) is operational during everyday. Additional information: 1 has 47 stops and the total trip duration for this route is approximately 77 minutes.
Are buses 24 hours in Bristol?
Bristol has an extensive network of bus services which run after midnight, with several services running 24/7. So whether you’re using the bus to travel for work or for a night out, catch our late night services for a cheap and reliable journey home.
How do I make a complaint to First bus Bristol?
If you want to make a formal complaint and get a personal response, we aim to make that as easy as possible for you too. We’ll listen to you and do everything we can to put things right. Please call us on 0345 646 0707. Our lines are open from 8am to 6pm Mon-Fri.
Can you get compensation if your bus is late?
You cannot get a refund if you were delayed on a bus or tram.
Can you pay cash on the bus in Bristol?
Contactless payment is still available for all tickets. Tap On, Tap Off is quicker as you don’t need to ask the driver for a ticket. Drivers will also still accept cash payments.
Can you still pay with cash on a bus in the UK?
You can pay on the bus with cash, contactless or a debit or credit card.
How much is a single ticket bus in Bristol?
The Bristol single fare will go down from £2.20 to £2 and a return drops from £4.30 to £3.50. A child’s fare for 5-15-year-olds will be £1 for a single or £2 for a return, rather than the current 50% of an adult fare.
Where does the X1 stop in Bristol?
X1 – Weston-s-Mare, Marine Parade – Bristol Bus Station.
What is the Poo bus in Bristol?
The Bio-Bus provided a regular service in Bristol during the city’s European Green Capital year and started a global debate on how biomethane buses running on renewable sources could significantly reduce air emissions in cities around the world.
What is Bristol, Bus Station called?
Bristol Coach Station
Bristol Coach Station | National Express.
What time does Bristol bus close?
Opening Times (Bus Station)
Thursday 07:00 – 23:00. Friday 07:00 – 23:00. Saturday 07:00 – 23:00. Sunday 07:00 – 23:00.
Which buses are 24 hours?
There are three 24-hour bus routes running in Dublin right now. They are the 39a, 41 and 15.
How late do buses run UK?
London is a city that never sleeps and the main bus lines run 24 hours a day. Besides the lines that run 24 hours a day, many buses run at night and can be identified by the letter N in front of their normal number, so for example, the bus 15 will become N15 at nighttime.
How do I claim compensation from First bus?
If you require a refund after the point of purchase, you will need to contact our customer services teams on: Phone: 0345 646 0707 between 9am-5pm Monday to Fridays.
What happens when you complain about a bus driver?
Dependant on the nature of the complaint, TfL will then contact the relevant bus operator to investigate. Once its investigations are complete, TfL will review the outcome and then respond directly to the customer. There are only two circumstances where TfL would advise a customer to contact the bus operator directly.
Can bus drivers refund you?
You can get a refund if you haven’t used your ticket and you send it to us before the start date. We do not give a refund for used or partly used One Day Bus & Tram Passes, Day Travelcards or single or return paper tickets.
How many hours do you need to be delayed for compensation?
You’re entitled to get compensation if the flight arrives more than 3 hours late and it’s the airline’s fault – for example, if they didn’t get enough bookings or there was a technical fault.
How long do you have to be delayed to make a claim?
Delays must be three hours+ to claim
Crucially, this is a straight rule. It’s about when you arrive, not when you leave. So if you’re on a flight that takes off four hours late but lands 2 hours 55 minutes late, you’re not eligible for compensation.