Derby

What Can The Housing Ombudsman Investigate?

Under the terms of the Housing Ombudsman Scheme we can make a finding of either no maladministration, service failure (a lower form of maladministration), maladministration, or severe maladministration. What can you complain to the ombudsman about? We review and resolve complaints about all sorts of things, such as: billing, customer service, installations/delays, switching providers, loss …

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