What is causing the delays? Passengers embarking on cross-Channel sailings from Dover must pass through French border checks before they can board a ferry, and there has been an Anglo-French blame game over the hold-ups.
Why are there delays at Calais?
Delays at Calais and Dunkirk ports as French customs agents cause disruption ahead of Brexit. There are currently delays to get into the port of Calais or Eurotunnel of between four and six hours which may worsen throughout the day. Dunkirk port is also experiencing problems, with waiting times exceeding two hours.
Can you get compensation for delayed Eurotunnel?
The passenger customer relations team works within approved and regularly reviewed guidelines for a consistent and fair approach. In the event that your journey was delayed, you may be entitled to compensation. This will be in the form of a discount voucher to be used against future travel with our service.
Why are there queues at Folkestone?
The long delays have been blamed on slow border checks, Brexit, huge numbers of travellers setting out at the start of the school summer holidays, as well as the usual flow of goods lorries.
What is the cause of the queues at Dover?
Holidaymakers have been warned chaos that triggered six-hour queues at Dover could spill into the weekend, after the port declared a “critical incident” that it blamed on “woefully inadequate” French border control staffing.
Is there a delay from Calais to Dover?
P&O Ferries say there are no delays on sailings from Dover to Calais.
Why is Eurostar not stopping at Calais?
London to Calais trains. Important: Due to the impact of the pandemic on our business, our trains won’t stop at Calais-Fréthun until the end of 2022 at the earliest.
How long of a delay before you get compensation?
You can usually get compensation if: you booked both flights as a single booking. you were delayed for more than 3 hours. the delay was the airline’s fault.
How long does a delay have to be to get money?
For flights within the U.S., if you are delayed on the tarmac for more than 3 hours, you are entitled to compensation per the DOT guidelines.
What happens if Eurotunnel delayed?
If Eurotunnel itself delays, changes or cancels your crossing and is unable to provide a service, you will be entitled to a full refund of your ticket. This also applies if you can’t, or no longer want to travel on the rescheduled service.
How long are the queues at Folkestone?
In Folkestone, holidaymakers wanting to travel to France have a waiting time of up to 30 minutes for Passenger Eurotunnel services, due to high demand. For Freight Eurotunnel service, there’s a waiting time of up to one hour and 30 minutes. Extra time may be required for getting through check-in and border control.
Are there long queues at Eurotunnel?
For many, summer getaways have been marred by lengthy queues at the Eurotunnel in Folkestone and at the port of Dover. Motorways in parts of Kent became carparks as thousands of freight lorries and holidaymakers queued to get across the Channel.
What is causing the chaos at Dover?
Officials at Dover have laid the blame for the chaos firmly at the door of the French. Doug Bannister, the port’s chief executive, told Sky News: “The cause of it is French immigration controls. “This is causing major disruption. French border controls are not properly staffed.”
Why are people standing in a queue?
Groups of people will often self-organise while waiting. “People usually choose to queue because it is fair,” Professor Haslam says. “In fact, queues are places where people are obsessed with fairness, and where cutting in line is seen as a terrible crime that can lead to all sorts of scuffles, fights and frictions.
Why is there a backlog at Dover?
Only four of nine booths for the French border controls for travellers leaving the UK were reported to have been staffed on Friday morning, which port officials say led to the backlogs.
Has Dover backlog cleared?
A “backlog” of tourists looking to cross the channel into France via the Port of Dover over the weekend has been cleared. The port said 72,000 passengers, which it estimated to equal more than 200 miles worth of traffic, was cleared on Sunday (24 July).
Are ferries running between Calais and Dover?
Dover to Calais Ferries. The DFDS Dover to Calais ferry route operates up to 30 daily sailings between England and France. Start your autumn adventure with a ferry crossing to France with DFDS. With crossings of just 100 minutes and Duty Free shopping onboard and shoreside, it’s a great way to start your break.
How long does it take for Eurotunnel to arrive?
Arrive & collect hanger
Check-in at least 1 hour and no more than 2 hours before your booked departure time*. You’ll need your booking reference number and credit/debit card used. Get Directions.
Is Eurotunnel faster than ferry?
Is Eurotunnel quicker than a ferry? The boarding times for Eurotunnel Le Shuttle are quicker than most ferry crossings. And if you arrive early or late within a 2-hour window, you may be offered a space on the next available departure without any extra charge.
Is Eurostar in financial trouble?
Eurostar is facing an uncertain future as the cost of living crisis sparks a downturn in bookings, raising the spectre of the company being forced back into emergency talks with investors.
Can the Chunnel collapse?
Collapse of the tunnel isn’t what would make it impassible first. The tunnel itself might well last a century or so, but if there’s no electric power for as little as a few weeks the tunnel will be closed by water seepage that can’t be pumped out.