Zipcar will inspect the vehicle for damages and bring the vehicle in for any necessary repairs. Once the investigation and claims processes are complete, your account will be reviewed to see if the suspension can be lifted. You may be charged a damage fee for repairs.
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What happens if you crash a Zipcar UK?
Insurance is included, but if you happen to be involved in an incident with your Zipcar, a damage fee of up to £750 (£1,000 for higher risk members) may apply.
How do I email Zipcar?
If you haven’t had any luck with the Help Center (or don’t want to bother with it), then you can contact Zipcar support via email at [email protected].
Are there cameras inside zipcars?
Zipcar may have access to video surveillance systems as well as cameras, where indicated by signage at the relevant Zipcar group location, tha record activity at our Zipcar pods.
Are you insured on Zipcar?
Members who comply with the membership contract are covered by Zipcar physical damage insurance on the Zipcar vehicle while driving a Zipcar.
How do I report dirty Zipcar?
Dirty vehicles, including litter, smoke, pet hair, and more. Missing fuel cards or parking passes.
To make a pre-ride condition report:
- Open the Zipcar iPhone® or Android™ app.
- Go to the Drive screen.
- Click Report and submit a record of the issue(s)
Can another person drive a Zipcar?
Only active members are allowed to drive Zipcars. If you have a family account, other drivers on your account are authorized to drive the Zipcar. If a Zipcar member on a different account is driving the Zipcar you reserved, we ask you be along for the ride.
Can I use Zipcar without card?
No, a Zipcard is not needed as all of our US Zipcars have Bluetooth® technology. This technology allows your mobile phone to lock, unlock, as well as start and end trips on all US Zipcars from the iPhone® or Android™ app.
Does Zipcar track your phone?
Your telephone calls and other communications with us are usually recorded or monitored for quality control, training and similar purposes. By using these communication methods, you are consenting to receiving information via these methods and the recording or monitoring of your calls and communications with Zipcar.
What happens if I don’t return a Zipcar?
If you’re running late, you’ll be charged for the extra time you used the car, plus an additional late fee: 1- 60 minutes late: $50 ($50 CAD) 61–120 minutes late: $100 ($100 CAD)
Can u smoke in Zipcar?
Zipcar vehicles are smoke-free and smoking is strictly prohibited in a Zipcar vehicle.
How much does the Zipcar insurance cost?
Basic Zipcar insurance comes with your membership, which costs $7 a month or $70 for the year. You can add on additional car insurance and protections which you’ll learn about later.
What is Zipcar damage fee waiver?
A waiver allows you to reduce or eliminate the damage fee. Purchasing a waiver won’t change your insurance coverage—it just changes the maximum amount you’ll be charged if you’re involved in an incident with your Zipcar. All our damage excess waivers cover your Roundtrip and Zipcar Flex trips.
Is Zipcar cheaper than Uber?
Zipcar is cheaper than Uber if you need to use their cars a few times weekly for short periods. On average, a Zipcar membership will cost $1,236 yearly, while Uber will cost $8,971.20 yearly. It then becomes clear that buying a car is cheaper than using Uber, costing you about $7,805 yearly.
What are the red areas on Zipcar?
When selecting Flex cars in the app, the Zipzone is highlighted in blue, with any restricted parking areas outlined in red (not all restricted areas are outlined in red, please check you’re parking in accordance with Flex parking rules).
What happens if you dirty a rental car?
If a driver returns a car that is particularly dirty, the rental company will spend longer cleaning it, and they may even have it professionally valeted elsewhere. This cost is passed on to the driver as a cleaning fee or valeting fee.
What happens if you spill something in a rental car?
Some rental car companies outline exactly what condition they expect the car to be returned in. Otherwise, you’ll likely be charged with an excess cleaning fee, which can be as high as a few hundred dollars depending on the mess.
What happens if you go over 180 miles in Zipcar?
Most trips in the US come with 180 miles included per 24-hour period, with 20 additional miles for each additional hour (until 180 miles is reached). All additional mileage will be billed at $0.58/mile upon completion of your trip.
What happens if someone else uses your Zipcar?
You may be charged the Damage Fee, a cleaning fee, low fuel fee or other applicable fees, and Zipcar may suspend, or may even terminate, your membership.
Can a 17 year old drive a Zipcar?
How old do I need to be to hire a car with Zipcar? Drivers must be 23 years or older and have been driving for at least a year to be eligible for membership.
Is fuel free with Zipcar?
Do I have to pay for fuel in a Zipcar? Fuel’s on us! Every trip includes fuel, plus a mileage of 60 miles/day. If you go over the 60 miles, there’s a per-mile charge from just 29p/mile, depending on your vehicle.