How Do I Contact Leeds City Council By Email?

Alternatively you can call us on 0113 222 4444 or email [email protected].

How do I make a complaint to Leeds City Council?

Ways to make a complaint

1. Phone. 0113 222 4405. (Monday to Friday, 9am to 5pm, except Wednesday 10am to 5pm)
2. Email. [email protected].
3. Post. The Complaints Manager.
4. BSL interpretation. Use SignVideo live.
5. In person.

How do I contact council tax in Leeds City Council?

Contact us on 0113 222 4404 if you need it sooner.

How do I contact housing benefit Leeds?

Most students cannot claim housing benefit, however, if you are a pensioner or live in supported accommodation you can make a claim. The rules for student claims can be complex, so if you do need help, please drop into a community hub or call us on 0113 222 4404 for more advice.

Can you sue Leeds City Council?

It’s possible you could claim against Leeds Council for a personal injury that was caused by their negligence. The council owes a duty of care to those who use the space for the intended purpose. This duty of care is covered in the Occupier’s Liability Act, 1957.

Do councils respond to complaints?

The law says that we have to give the council or care provider a reasonable chance to consider your complaint and respond. It is usually reasonable to allow up to 12 weeks for a full response to the complaint.

How do you make a strong complaint?

Tips for writing a successful complaint letter

1. Structure.
2. Address the letter to a real person.
3. Be honest and straightforward.
4. Maintain a firm but respectful tone, and avoid aggressive, accusing language.
5. Include your contact information.
6. Tell them what you want.
7. Do not threaten action.
8. Keep copies and records.

How long is the wait for a council house in Leeds?

Nearly 200 weeks on the waiting list and more than 560 bids for just one property. The rooftops of Harehills which is one of the areas in Leeds that has the highest levels of private rent. This is the reality and the struggle for desperate families to get a council house in Leeds.

What happens if I miss my council tax payment?

If you ignore Council Tax arrears, it’s likely your council will take you to court quickly to get all the money at once. You’ll have to pay court costs and possibly bailiff fees as well as your debt, which can add hundreds of pounds to your bill. Council Tax arrears is a ‘priority debt’.

How do I claim my council tax rebate Leeds City Council?

Rebate applications can be made by filling out an online form. People who are unable to use the online form are asked to visit one of the council’s community hubs, where staff will be on hand to help with the process.

How do I contact benefits Agency?

You’ll need your National Insurance number when you call any of these numbers.

• Jobseeker’s Allowance ( JSA ), Income Support, Incapacity Benefit or Employment and Support Allowance ( ESA ) Telephone: 0800 169 0310.
• Social Fund. Telephone: 0800 169 0140.
• Maternity Allowance. Telephone: 0800 169 0283.
• Bereavement benefits.

How far back can you backdate Housing Benefit?

You can ask to backdate your claim for up to 1 month when you apply for housing benefit. You need a good reason for claiming late. You can send a letter to explain your circumstances.

How much rent will Universal Credit pay for a single person?

£296.35 a week for single adults who don’t have children, or whose children don’t live with them.

How do I take legal action against the council?

by email at [email protected]. by telephone on 020 7934 9753. by letter to Corporate Complaints Officer at: Corporate Governance, London Councils, 59½ Southwark Street, London, SE1 0AL.

Can you sue the council for stress?

General damages payouts aim to compensate victims for any physical or psychological trauma that they’ve suffered as a result of the council’s negligence. In this respect, anything from the pain of your injury to the emotional distress that you’ve experienced could be covered as part of your settlement.

Who is in charge of Leeds City Council?

James Lewis

What are the four steps of the complaint process?

4 steps to handling a customer complaint

1. Identify the problem. The first thing to do in the case of a complaint is identify the problem.
2. Rectify the problem.
3. Follow up on the problem.
4. Learn from the problem.

What are the five things you should do when responding to a complaint?

Teach all your employees how to handle complaints like a pro:

1. Listen and Understand. First, always listen to the customer.
2. Empathize.
3. Offer a Solution.
4. Execute the Solution.
5. Follow-Up.

What should you not do when responding a complaint?

Table of Contents

1. Don’t Be Confrontational.
2. Don’t Get Defensive.
3. Don’t Take the Complaint Lightly.
4. Don’t Dismiss Their Concerns.
5. Don’t Write a Complicated Response.
6. Don’t Delete Complaints.
7. Don’t Alter Content.
8. Don’t Acknowledge or Repeat PHI.

How do I email a complaint?

How to write an email complaint

1. Identify and label the addressee. Before you write the email, identify who exactly needs to receive your email.
2. Describe the issue.
3. Attach supporting documentation.
4. Explain the impact.
5. Name your resolution desires.
6. Make final formatting edits.

What are the 4 types of complaints?

When customers are dissatisfied with the service you’re providing, they will be one of four kinds of complainers: aggressive, expressive, passive or constructive.