You can report a problem with your bins, missed collection or request a replacement bin on My Account. For all other waste management queries you can email us at [email protected].
How do I make a complaint to Leicester council?
By emailing [email protected]; By telephone on 0116 454 1000; • By writing to “Comments, Compliments and Complaints, Customer Services, Leicester City Council FREEPOST LE985/33, CITY Hall, 115 Charles Street, Leicester, LE1 1FZ”.
Who is the head of Leicester city Council?
The Lord Mayor is Leicester’s first citizen and is elected each year at Annual Council. The Lord Mayor for 2022-2023 is Councillor George Cole.
How do I pay council tax in Leicester?
- Ways to pay. As well as paying online, you can also pay by direct debit, standing order, over the telephone, by cheque, or at any outlet displaying the PayPoint logo.
- Direct Debit.
- Standing Order.
- Debit or Credit Card.
- Cheque.
- PayPoint.
- Enforcement agents.
- Paperless billing.
How many council houses are there in Leicester?
Today, there are 20,303 council houses across the City.
How do I send a complaint?
How to write an email complaint
- Identify and label the addressee. Before you write the email, identify who exactly needs to receive your email.
- Describe the issue.
- Attach supporting documentation.
- Explain the impact.
- Name your resolution desires.
- Make final formatting edits.
Do councils respond to complaints?
The law says that we have to give the council or care provider a reasonable chance to consider your complaint and respond. It is usually reasonable to allow up to 12 weeks for a full response to the complaint.
Who is the richest player in Leicester City?
Faiq Bolkiah
| Personal information | ||
|---|---|---|
| 2014–2015 | Chelsea | |
| 2016–2020 | Leicester City | |
| Senior career* | ||
| Years | Team | ( Gls ) |
How do I contact the mayor of Leicester?
Contact information
- Correspondence address: 3rd Floor.
- phone: 0116 454 0001.
- Email: [email protected].
Who is Leicester biggest rival?
The fixture between Nottingham Forest and Leicester City is a football rivalry played between the two East Midlands clubs, often referred to as an East Midlands derby. There have been a total of 108 meetings dating back to 1901.
How do I contact Leicester City Council?
Call the following number for general enquiries: 0116 454 1004 (Mon – Fri 8am – 6pm)
Who is exempt from council tax?
The property must be occupied by a dependent relative who is defined as; a person aged 65 years or more, a person who is substantially and permanently disabled or severely mentally impaired for the purpose of council tax.
What is the life expectancy in Leicester?
Life expectancy and causes of death
| Indicator | Age | Value (Local) |
|---|---|---|
| 1 Life expectancy at birth (male) | All ages | 77.2 |
| 2 Life expectancy at birth (female) | All ages | 81.9 |
| 3 Under 75 mortality rate from all causes | 412.6 | |
| 4 Mortality rate from all cardiovascular diseases | 107.1 |
How can I speed up my council house?
How to get a council house quicker
- Be as open and flexible as you can.
- Update the council of changes to circumstances.
- Ensure you’re in the right band.
- Use all your bids.
- Ensure you’re bidding for the correct type of property – by this we mean bidding for the type of property you will be given priority for.
How many Muslims are in Leicester?
Leicester is 13 percent Muslim and 12.3 percent Hindu, and most of the people from both religious groups are ethnically Indian.
How many rough sleepers are there in Leicester?
The count reports 2,688 people were estimated to be sleeping rough on a single night in autumn 2020, and while any decrease is welcomed, this is still too high. No one should be without a home, especially during a pandemic.
How do I email a complaint to the office?
Information To Include in Your Letter
- Give the basics.
- Tell your story.
- Tell the company how you want to resolve the problem.
- Be reasonable.
- File your complaint.
- Your Address.
- Your City, State, Zip Code. [Your email address, if sending by email]
- Date.
How do you address a complaint in an email?
Basic rules
- keep your letter to the point. You need to give enough detail for your employer to be able to investigate your complaint properly.
- keep to the facts.
- never use abusive or offensive language.
- explain how you felt about the behaviour you are complaining about but don’t use emotive language.
How do I write a grievance email?
How to write a complaint email step-by-step
- Step 1: Starting and Greeting.
- Step 2: Explain your problem (Why are you complaining?)
- Step 3: Write about what you have done to resolve it (optional)
- Step 4: Attach copies of supporting documents (What evidence do you have?)
- Step 5: How would you like to resolve the issue?
How do I make an official complaint?
Put it in writing
It is helpful to put your complaint in writing if you can. If this isn’t something you feel comfortable doing, you could ask a friend, carer, family member or an organisation like Citizens Advice to help you. Make sure to write ‘complaint’ at the top of your letter or email, so there can be no doubt.
How do you escalate a complaint?
How to escalate a customer complaint
- Complain without delay, preferably in person. When it comes to customer service, there’s no time like the present.
- Research their complaints process.
- Give them a call.
- Leave a review.
- Take to social media.
- Consider escalating internally.
- Get the law on your side.