If the train is running late by more than three hours of scheduled departure, no cancellation charge will be levied. Full money will be refunded to passengers holding confirmed, RAC, and wait-listed tickets in such case (subject to the condition that the ticket is surrendered prior to actual departure of train).
How many hours a train can be late?
Train Late More Than 3 hours and Passenger Not Travelled. TDR shall be filed before the actual departure of the train for availing Full Refund. If PRS counter Ticket, Surrender your ticket at journey commencing station & get refund from the counter. Full fare Refund without any deduction.
What is Rule for if train are late?
No cancellation charge or clerkage shall be levied and full fare shall be refundable to all passengers holding Reserved, RAC, and Waitlisted tickets, if the journey is not undertaken due to late running of the train by more than 3 hours of the scheduled departure of the train from the journey commencing station
When can I file TDR if train is late more than 3 hours?
The following are some examples of basic reasons to file a TDR: Train was more than 3 hours late, passenger not travelled. Train diverted, passenger not travelled. Train diverted, train not touching boarding station.
Can I travel in another train with confirmed ticket if my train is late?
Yes you can. But you need to buy a new ticket for another train. In this situation you have to cancel the current ticket.
Can I claim for a late train?
You can get a full refund if your train journey is cancelled. If you’re delayed and arrive at your destination more than half an hour late, you’ll usually be able to get some money back. Some train companies will also give you compensation if your train is more than 15 minutes late.
How do I complain about a late train?
The Mobile App is linked to the Complaint Management portal of Indian Railways, where complaints can be registered through Web http://www.coms.indianrailways.gov.in/ and SMS to 9717630982.
How much refund if train is late?
There are also times when the train is running late more than three hours before the scheduled departure, in this situation, no train cancellation charge shall be levied and the full fare shall be refunded to the passenger.
How do I claim free food on a late train?
Here are the provision under which if the train is delayed,passengers are entitled to get a free meal. According to the rules, Railways should provide a free meal and drink in these premium trains if they are running late by more than two hours to the designated station.
Can I cancel my train if train is late?
In the event that a train is late by more than 3 hours, passengers can cancel their tickets. For passengers with e-Tickets, TDR needs to be filed before the train actually departs to avail full refund. Note that after the filing of TDR, the process of refund may take more than 60 days to complete.
What is time limit for filing TDR?
TDR should be filed before or within 1 hour of the Departure of Train. The refund process will take at-least 60 days and more. E-ticket refund request (after chart preparation) can be filed online.
Is it compulsory to file TDR?
The issuance of TDR certificates in Hyderabad is voluntary and not compulsory.
How can I file TDR after 72 hours?
You must then submit an application in the prescribed form (Printed on the back of TDR) to the Chief Commercial Manager (Refunds) of the Zonal Railway to which the Ticket Deposit Receipt-issuing station belongs. This application must be submitted within 10 (Ten) days from the date of your journey.
Can I book train ticket before 15 minutes?
The requests for reservation at the reservation counters are accepted up to 4 hours before the scheduled departure of the train, after which, the reservation will be done at the current counters at the stations up to one hour before the scheduled departure of the train and thereafter by the Ticket Collector/Conductor
Will I get refund if I miss my train?
You may get refund from railways by filing TDR (ticket deposit receipt) as per extant rules citing reasons for not travelling. Since chart has been prepared you can’t cancel the ticket, you can only file TDR within one hour after departure of the train from charting station.
Can I get a later train with my ticket?
You can only take the train that you have reserved i.e. the one which you have been issued a ticket for. If you wish to depart earlier or later, you can exchange your ticket or cancel it and re-book it, depending on the fare conditions. Once you have done this, you can then choose a new departure time for your ticket.
How do I contact TTE in running train?
For any complaint(s), passengers may call on toll free no.1800111321. 4. Complaint books are available with TTE, Pantry Car Manager and Station Manager.
Why is my train late?
The reasons behind the delay of trains could be bad climatic conditions, fault in the system of train, mechanical failure, landslides, floods, fog, story weather, tracks overheating, yearly maintenance, trees fallen on tracks and more.
Why are charging not allowed at night in trains?
In 2014, the Commissioner of Railway Safety had recommended that charging stations be switched off between 11 pm and 5 am, soon after a fire incident in the Bangalore-Hazur Sahib Nanded Express. The Railway Board had eventually issued such orders to all rail zones.
How do I get a free meal on a train?
How It Works
- Identify a Recipient. Create a free Meal Train page for a friend who could use some support.
- Enter Dates. Select the dates when meals would be helpful.
- Provide Preferences. Provide the recipient’s meal preferences, allergies, and ideal drop-off time.
- Share.
Can you get help on a train?
Book Passenger Assist through our team:
Book online using Passenger Assist form. By phone on Freephone 0800 024 8997; or. Next Generation Text: 18001 0800 024 8997.