telephone the Customer First team on (0191) 643 2280. email [email protected].
Do councils respond to complaints?
The law says that we have to give the council or care provider a reasonable chance to consider your complaint and respond. It is usually reasonable to allow up to 12 weeks for a full response to the complaint.
How do I complain about Hampshire County council?
Call 0300 061 0614. Write to The Local Government Ombudsman, PO Box 4771, Coventry, CV4 0EH.
Who is in charge at North Tyneside council?
Council structure
| Role | Name |
|---|---|
| Chief Executive | Paul Hanson |
| Director of Public Health | Wendy Burke |
| Director of Children’s and Adults’ Services (DCS/DASS) (Head of Health, Education, Care and Safeguarding service) | Jacqui Old |
| Director of Commissioning and Asset Management | Mark Longstaff |
Is there an ombudsman for local councils?
the Local Government and Social Care Ombudsman investigates complaints about local councils, care homes and some other organisations providing local public services.
How do I make an official complaint?
Basic rules
- keep your letter to the point. You need to give enough detail for your employer to be able to investigate your complaint properly.
- keep to the facts.
- never use abusive or offensive language.
- explain how you felt about the behaviour you are complaining about but don’t use emotive language.
Can you make an anonymous complaint to the council?
Whoever you wish to make a complaint to, they will generally be able to guarantee your confidentiality. In fact, local authorities, housing associations and the police are all keen to highlight their commitment to ensuring that any information they receive from the public will be treated in the strictest of confidence.
How do I file a complaint against a local government?
Learn how to file a complaint to your federal or local government and its agencies.
File a complaint with the USPS Office of the Inspector General (OIG) by:
- Filing an online complaint.
- Calling 1-888-USPS-OIG (1-888-877-7644)
- Finding more information about contacting the OIG.
How do I complain about my local councillor?
If you believe that a councillor has failed to observe the code of conduct, you may report them to the council’s Standards Committee, using the councillor complaint form. You should only use this procedure where you believe that a councillor is in breach of the code of conduct.
How do I email a complaint to British council?
Contact our customer service team
- By calling us on 080022000 Saturday to Thursday, 09.00 to 17.00)
- By emailing us at [email protected] (Subject line: Complaint/Feedback/Appreciation)
Who is the CEO of North Tyneside council?
Paul Hanson
Paul Hanson, Chief Executive, North Tyneside Council.
Who is the leader of North Tyneside council?
Norma Redfearn CBE
Elected Mayor, Norma Redfearn CBE
Norma Redfearn was re-elected as Mayor of North Tyneside for the third time in May 2021.
Is North Tyneside council Labour or conservative?
Political control
Since 2013, the mayor of North Tyneside post has been held by Norma Redfearn of the Labour Party. Her predecessor was Linda Arkley of the Conservative Party.
What are the circumstances under which you can complain to ombudsman?
One can file a complaint before the Banking Ombudsman if the reply is not received from the bank within a period of one month after the bank concerned has received one’s complaint, or the bank rejects the complaint, or if the complainant is not satisfied with the reply given by the bank.
What can the council ombudsman do?
An ombudsman is a free, independent service for solving disputes and complaints. It can consider a complaint that has not been resolved through the council or housing association’s complaints system.
When should I complain to the ombudsman?
If you’ve received a deadlock letter, or if you’ve still not resolved the issue after eight weeks, you can bring your complaint to us.
What are the three ways of making a complaint?
An effective complaint often has three steps: explaining the problem; stating your feelings; and asking for action. The first step is to explain the problem. To do it effectively, you must use polite, respectful language.
What complaints can be filed?
In a Consumer Forum, different types of complaints can be registered online. The complaints can be of any types ranging from false bank charges, defective products, online shopping,defective services, fraudulent services etc.
How do I write a complaint email?
How to write an email complaint
- Identify and label the addressee. Before you write the email, identify who exactly needs to receive your email.
- Describe the issue.
- Attach supporting documentation.
- Explain the impact.
- Name your resolution desires.
- Make final formatting edits.
How do I make a complaint without being rude?
Here are five simple tips to help you stay calm, be polite and get what you want when you complain in English.
- Start politely.
- Make your request into a question.
- Explain the problem.
- Don’t blame the person you are dealing with.
- Show the you are in the know.
What are the most common Neighbour complaints?
Common neighbour disputes
- Noise. A common complaint raised by people is to do with noise.
- Trees and hedges. Overhanging trees are another common reason for neighbour disputes.
- Boundaries, fences and driveways.
- Shared amenities.
- Party walls.
- Abusive, anti-social or violent neighbours.
- Overhanging gutters.