“I’ve worked in marketing for more than 20 years. The name itself, like all new names, can feel a little bit strange at the beginning, but really it’s what the brand is about that matters,” he tells Fora. “The Free Now brand is about bringing freedom of mobility to passengers. That’s where it comes from.
What did FREE NOW used to be called?
myTaxi
On 1 July 2019, myTaxi was rebranded to FREE NOW and has transformed from a taxi app into a fully integrated multi-mobility platform.
Who owns FREE NOW app?
Free Now, which was previously called Hailo and then My Taxi, is owned as a joint venture by German car giants BMW and Mercedes-Benz owner Daimler. It operates in around 100 European cities and is the leading taxi hire service in Ireland, operating in Dublin, Cork, Galway, Limerick, and Waterford.
What happened to Kapten?
In 2020, Kapten — then the UK’s second-largest ride-hailing app — merged with its parent company Free Now to try to tackle Uber’s dominance in the UK.
What does ride mean on FREE NOW?
What is Ride? When booking a FREE NOW Ride, a professional driver in a private hire vehicle will pick you up. Our new service is not only cheap, you also see the price upfront in the app. So you always know how much your tour will cost.
What countries use FREE NOW?
Where is FREE NOW available? FREE NOW can be used in nine European countries. These countries are Austria, Germany, Ireland, Italy, Poland, Portugal, Romania, Spain, and the United Kingdom. Within these markets, FREE NOW operates in over 100 European cities, including London, Frankfurt, Warsaw, Dublin, and Madrid.
What is FREE NOW London?
Multimobility with FREE NOW
We’re proud to be the first ride-hailing service in London to bring black cabs and private hire vehicles together on one app, so you are free to choose from a range of vehicles and prices that work for you!
How do FREE NOW drivers get paid?
Driver Payments are processed twice per week, on Thursdays and Mondays. You can expect to receive your pay by midnight at the end of the payment day. Please note any Cancellation, Waiting, Central London or Airport Fees, and ride adjustments will only be paid once per week in your Wednesday payment.
Is Uber and FREE NOW the same?
standard uber has been banned years ago, there are no doubts about it. Free now is a digital middle-man between you and the same cabs you can take at the stands. They won’t be loosing money if the figure on the meter is higher than the quote from the app.
Can I use FREE NOW for someone else?
Ordering a taxi on behalf of someone else is not a problem! To do so, simply book the taxi with your account (the fare will be debited from your account).
Is FREE NOW only black cabs?
FREE NOW is the only app in London to offer both Black Cabs (Taxi) and Private Hire Vehicles (PHV) on one platform. When you book a trip with FREE NOW, you’ll be able to choose between the two, with the one you’ve used most recently, at the top of the list on the order screen.
Are London black cabs still operating?
London’s official taxis, black cabs can be hailed in the street or at designated ranks located in prominent places, including many train, Tube and bus stations. They can also be booked through the Gett app and by phone. If the yellow taxi sign on the front is illuminated, the cab is available for hire.
Is Kapten cheaper than Uber?
First is the cost: Kapten claims its fares are on average 21 per cent cheaper than Uber’s. It has also made extensive use of discounting to attract customers: users who signed up during the launch got a free ride and 50 per cent off fares, and the company regularly emails out codes for 30 per cent discounts.
Can you do 2 stops on FREE NOW?
If you’re wanting to add multiple/extra stops, change the drop-off destination or make a detour, it is possible to add this to your ‘Ride’ trips via the app. Follow our instructions, here. If you have further questions regarding alternate route choices, reach out to our Passenger Care Team directly.
Is FREE NOW the same as my taxi?
mytaxi is FREE NOW.
We’re here to get you where you need to go as quickly and conveniently as possible. Just like mytaxi, FREE NOW is available in over 100 European cities, so you can still rely on the same, great service. You don’t need to download a new app – just make sure to update to the latest version! NEED HELP?
How much does FREE NOW charge drivers?
15% (inclusive of Standard VAT) of the Payment Amount* on all app bookings.
Is FREE NOW profitable?
Free Now originally claimed it was profitable in most of its markets during the pandemic, but has since issued a clarification stating that it was “operationally profitable” through March and August in the UK and more than 50% of its European markets.
Is FREE NOW used in the UK?
Looking for a taxi in the UK? You can book and pay for black cabs, local taxis, and Ride private cars easily in the FREE NOW app. You can use FREE NOW in all these UK cities…
Does FREE NOW work in Europe?
FREE NOW is available in more than 150 cities across 10 European countries. That means you can still use the app when you’re travelling abroad.
Can you call a black cab in London?
London’s famous taxis (black cabs) can be booked in advance, hailed on the street, or picked up from designated taxi ranks.
Why is FREE NOW not working?
Below are some of the reasons why you might be unable to order a trip with FREE NOW: Your selected payment method is not valid – e.g. the card details are incorrect, you have insufficient funds in the account, or the card has expired. There might be no cars available due to high demand.