You can also make your complaint in person, by phoning our Customer Services Centre on 0303 123 1015, or in writing to Freepost RSGJ-EYAE-EFBC, South Lanarkshire Council, 45 John Street, Blantyre, Glasgow G72 0JG (you do not need a stamp).
https://youtube.com/watch?v=-RJEW4pucfE
How do I make a complaint about the Scottish Council?
If you want to complain about a local authority service, you should first contact the service that you are unhappy with. If your complaint is not resolved by the local authority’s complaints procedure, you can complain to the Scottish Public Services Ombudsman.
Who is in charge of South Lanarkshire Council?
Councillor Joe Fagan
Councillor Joe Fagan is the Leader of the Council and Councillor Gerry Convery as Depute Leader.
Who is the head of housing for South Lanarkshire Council?
Stephen Gibson
Following competitive interviews, Stephen Gibson has been appointed as Executive Director (Housing and Technical Resources). Stephen has a long career in local authority and social housing, most recently at as Divisional Director of Planning, Housing, Building Standards and Transport Strategy at Glasgow City Council.
What is the phone number for South Lanarkshire Council?
Council headquarters, hamilton
| Facility name | Council Headquarters, Hamilton |
|---|---|
| Town | Hamilton |
| Postcode | ML3 0AA |
| Area | Hamilton |
| Phone | 0303 123 1015 |
Do councils respond to complaints?
The law says that we have to give the council or care provider a reasonable chance to consider your complaint and respond. It is usually reasonable to allow up to 12 weeks for a full response to the complaint.
Is there an Ombudsman for local councils?
the Local Government and Social Care Ombudsman investigates complaints about local councils, care homes and some other organisations providing local public services.
What police force covers Lanarkshire?
South Lanarkshire is looked after by Police Scotland. In an emergency always dial 999. For non-urgent crime, contact your local police office or call 101.
How do I email the South Lanarkshire Council?
request compensation from the council (for example, damage to a person or property) – call 0303 123 1024 or email [email protected].
Who regulates councils in Scotland?
Councillors are subject to a Code of Conduct instituted by the Ethical Standards in Public Life etc. (Scotland) Act 2000 and enforced by the Standards Commission for Scotland.
Which ministry is responsible for housing?
At the federal level, Ministry of Energy & Infrastructure is responsible for organising the housing sector. Further, UAE nationals can apply for housing or residential lands through the Housing Allocation Committee at Presidential Court.
Who is the minister responsible for housing?
The Hon Michael Sukkar MP was sworn in to the roles of Assistant Treasurer, Minister for Housing and Minister for Homelessness, Social and Community Housing on 22 December 2020.
What does the Minister of housing do?
New South Wales
DCJ offers several supports for people on low and very low incomes to rent in the private market and also managed established contracts with registered community housing providers to deliver social and affordable housing dwellings through the Social and Affordable Housing fund.
Can I cut down a tree in my garden South Lanarkshire?
Trees – arboriculture and preservation orders
If you live in a conservation area, you will need to give your local planning office six weeks’ notice before you intend to prune or fell trees. There is no charge for a tree preservation order.
What is the largest town in South Lanarkshire?
South Lanarkshire
Today, East Kilbride is one of Scotland’s largest towns.
Is South Lanarkshire a nice place to live?
It’s also known for its rolling and picturesque countryside, friendly locals and it’s up and coming neighbourhoods. South Lanarkshire caters to all budgets, tastes and preferences. It’s also one of the best value areas to move to.
How do I make an official complaint?
Basic rules
- keep your letter to the point. You need to give enough detail for your employer to be able to investigate your complaint properly.
- keep to the facts.
- never use abusive or offensive language.
- explain how you felt about the behaviour you are complaining about but don’t use emotive language.
How do you escalate a complaint?
How to escalate a customer complaint
- Complain without delay, preferably in person. When it comes to customer service, there’s no time like the present.
- Research their complaints process.
- Give them a call.
- Leave a review.
- Take to social media.
- Consider escalating internally.
- Get the law on your side.
Can I take legal action against my local council?
If you’ve experienced unlawful discrimination by a public authority, like the police or local authority, you may be able to take legal action under the Equality Act.
What can the council Ombudsman do?
An ombudsman is a free, independent service for solving disputes and complaints. It can consider a complaint that has not been resolved through the council or housing association’s complaints system.
What can the Ombudsman investigate?
The Ombudsman can investigate complaints about actions and decisions of Australian Government agencies to see if they are wrong, unjust, unlawful, discriminatory or just plain unfair. The Ombudsman also seeks remedies for those affected by administrative deficiency, and acts to improve public administration generally.