You can contact us Monday to Friday, 9am – 5pm on 0161 922 5332 (answerphone available) or email [email protected].
How do I complain to Tameside hospital?
You can obtain independent assistance with your complaint and Independent Complaints Advocacy from Healthwatch Tameside on 0161 667 2526.
What is Ward 41 at Tameside hospital?
Dementia Friendly Wards (Ward 41 & Ward 44)
Ward 41 is a 30 bedded ward and ward 44 is a 24 bedded ward caring for patients who require support around general medical conditions; with a larger majority of the patients having dementia.
How much is parking at Tameside hospital?
| Period of Waiting during Charging Hours Monday to Saturday inclusive 8am – midnight | Cost |
|---|---|
| Up to 30 minutes | 50p |
| Up to 3 hours | £1.00 |
| All day | £2.00 |
| Evening Charges: 6pm to midnight | £1.00 |
What is Ward 42 at Tameside?
Ward 42 (Adult Medicine) :: Tameside and Glossop Integrated Care.
How do I email a complaint to the hospital?
Some tips for an effective complaint include:
- Provide as much evidence as possible, but make sure you have copies of any evidence you send to the hospital.
- Keep your complaint succinct and to the point.
- Highlight issues that other organizations, such as state regulators or the media, are likely to care about.
How do I lodge a complaint with public hospital?
They must lodge their complaints with the complaints manager or the office of the hospital chief executive officer. Alternatively they can call the following hotline numbers 0800 233 886 or 011 488 4366.
What is a B1 ward?
B1 (4-Bed ward) 4-bedded ward. Nurse station.
What is Ward 43 at Tameside hospital?
Ward 43 is a Neurosurgical ward comprises of 34 Beds. The ward mostly cares for brain and spinal conditions / injuries in an elective and emergency capacity.
What is Ward 31 at Tameside?
Ward 31 (Adult Medicine) :: Tameside and Glossop Integrated Care.
Is Tameside hospital parking free?
You will need to take a ticket on entry, keep it with you and pay for your parking using one of the five pay stations when you return to your car.
Does Tameside hospital allow visitors?
We are delighted to welcome visitors to the Trust.
How many beds does Tameside hospital have?
524 beds
Tameside Hospital NHS Foundation Trust has 524 beds and provides a wide range of services, including general and specialist medicine and surgery, elderly care, midwifery and paediatrics. The hospital is located in Ashton Under Lyne.
What is Ward 4B?
Ward 4B specialises in treating general and old-age medicine patients. It is located on the fourth floor of the Tower Block at Gloucestershire Royal Hospital.
What is Ward 46 at Tameside?
Ward 46 (Adult Medicine) :: Tameside and Glossop Integrated Care.
What does Eau Ward stand for?
Emergency Assessment Unit
Emergency Assessment Unit (EAU)
What is the most common complaints in a hospitals?
Studies have found that the vast majority of hospital patient complaints are related to the customer service they receive, specifically in the areas of:
- Staff/Patient Communication: 53 percent.
- Long Wait Times: 35 percent.
- Practice Staff Behavior: 12 percent.
- Billing Discrepencies: 2 percent.
How do hospitals handle complaints?
Follow these six steps for how to handle patient complaints that will leave patients feeling satisfied and heard.
- Listen to them.
- Acknowledge their feelings.
- Ask questions.
- Explain and take action.
- Conclude.
- Document complaints.
How do I write a complaint letter to a hospital?
The following things should be included in the complaint letter to a hospital:
- The name, address and phone number of the complainant.
- The date of the treatment and name of the person who gave the treatment.
- The complaint should be briefly described.
- Possible outcomes of the complaint should be mentioned.
What is the most common complaint from patients?
5 Common Patient Complaints in Healthcare
- Long Wait Times. One of the most stressful parts of going to the doctor’s office or the emergency room is waiting to be seen by the physician.
- Issues with Staff Members.
- Amount of Time Spent with Doctor.
- Insurance and Billing.
- Lack of Communication and Dismissiveness.
What to do if a patient makes a complaint?
treating those who make a complaint with respect. ensuring that anyone who has complained will not have their future treatment adversely effected. acknowledge mistakes, apologise, explain what went wrong and put things right quickly and effectively.