Use of Touch ‘n Go for toll payments to end by 2025, SmartTAG to also be phased out – works ministry.
Can I still use my touch and go card?
The enhanced TNG card does not have any form of dormancy imposed to it. Hence, you may use it freely throughout the 7 years of the card’s lifetime. The card will be inactive upon expiring after 7 years.
What can I do with my old Touch and Go card?
You’ll have to make a refund request via Touch ‘n Go’s eRefund service, which will credit the remaining value to either your bank account or your eWallet (refunds from a dormant card require a RM5 fee). Once the money is in your eWallet, you can use it to reload the Enhanced card, as usual.
Can inactive Touch n Go card be reactivated?
You will not be able to reactivate inactive/expired Touch ‘n Go card.
How Long Will Touch n Go turn dormant?
50 will be imposed annually and will be deducted from their remaining eWallet balance. Any remaining eWallet balance from an account that remains “dormant” for a period of seven (7) years, will be transferred to the Registrar of Unclaimed Money.
How do I keep my Touch n Go card active?
To avoid any deduction of service fees, use the card at least once in twelve (12) months or link it to your Touch ‘n Go eWallet account. Once a card is deactivated, service fee of RM5.
How do I know if my TNG card is active?
Please access to our Touch ‘n Go Portal and log in to the Card Portal to check on the status of your Touch ‘n Go card. Alternatively, you may also link your card to your Touch ‘n Go eWallet account to view your card status.
How do I withdraw money from expired Touch n Go?
Follow the Steps to get your money from your DORMANT or INACTIVE Touch ‘n Go card to your Touch ‘n Go eWallet.
- Step 1: Go to https://www.touchngo.com.my/erefund.
- Step 2: Key in your Card Serial Number (MFG No) and your IC No.
- Step 3: Select E-Wallet as Refund Payment Method.
- Step 4: Done and you will receive an email.
How can I check my expired touch and go card balance?
- Step 1: Enter your expired TnGo card number. You can find the number (No.
- Step 2: Enter your detail.
- Step 3: Choose the refund method (eWallet or Bank transfer). It will be much more easy if you choose eWallet.
- Step 4: Keep the case reference number for status tracking.
How much is my Touch and Go card worth?
Please access to our Touch ‘n Go Portal and log in to the Card Portal to check on the balance of your Touch ‘n Go card. Alternatively, you may also link your card to your Touch ‘n Go eWallet account to view your card balance.
Does mykad Touch n Go expire?
Your Touch ‘n Go card may be inactive because: it has expired. the card will be inactive upon expiring after 10 years.
How do I know if my TNG card is dormant?
There is no dormant period for the EZ-Link purse. However, should there be no transactions on the Touch ‘n Go (TNG) purse within 12 consecutive months, the purse will go dormant. To avoid such scenarios, you are encouraged to add your card to the Touch ‘n Go eWallet.
What is the minimum balance for Touch n Go card?
Easy and fast to open the GO+ account. Affordable initial investment amount i.e. minimum reload is RM10. Seamlessly reload into your Touch ‘n Go eWallet balance via Quick Reload Payment.
Will TNG RFID expire?
According to TNG, the RFID tag is made to last for an average of five years and is made of highly durable material that can withstand various weather conditions, including heat and rain. However, it’s recommended to avoid chemical wash directly on the tag to prolong its lifespan.
Can I use TNG offline?
Paying with the Touch ‘n Go eWallet is easy, and can be done with participating merchants both on and offline.
How do I top up my Touch n Go without charges?
There is no reload fee for reloads done via the Touch n’ Go eWallet. Reloading the TNG card using existing SSK/Terminals/ATM Machine or partner merchants might incur a RM0. 50 reload fee depending on merchants that you visit. Please check here to know which reload points will charge the reload fee.
Is TNG eWallet same as TNG card?
How does the enhanced Touch ‘n Go (TNG) card differ from the existing TNG cards in the market? The enhanced TNG card is equipped with latest technology i.e., Near Field Communication (NFC), to enable and facilitate reload via Touch n’ Go eWallet. The previous generation of cards do not have this feature.
Does TNG card balance to wallet?
No, the Enhanced TnG card doesn’t charge your eWallet or card balance depending on side used.
How do I transfer money from my old Touch and Go card?
Users will need to raise a refund request for their existing cards via the e-Refund Portal. Upon verification from the team, the refund will be processed to your preferred account (Touch n’ Go eWallet, Malaysian Bank Account or Foreign Bank Account).
Can I transfer Touch n Go balance to bank account?
Tap on “Transfer” on the main page of your TNG eWallet app. Tap on DuitNow under the “Transfer” tab. Choose the type of DuitNow ID that you wish to use from a dropdown list, and enter all the required details. Key in the amount that you’d like to transfer, and tap on “Confirm Transfer”
How do I return my old TNG card?
Fill in our e-Refund form here or get in touch with us via email at [email protected]. Provide us with your TNG card 10-digit serial number/manufacturing (MFG) number for us to assist in blocking your card and process your refund of any balances, if applicable.